Monday, May 16, 2005

 

Inside America's Fastest Growing Companies

Inside America's Fastest Growing Companies
© 1988 by M. John Storey

The best way to grow is to start the process of growth. There is no substitute for doing something. Good management is the art of making the problems so interesting and their solutions so constructive that everyone wants to work and deal with them.

Have a vision or dream. Believe passionately in their product or service. Entrepreneur’s want to build something, are innovators, are impatient, believe in adding value to the process, are persistent, have a profit objective, plan to be around for years, are not afraid of starting over again, are confident, want to grow, understand the primacy of the customer, are difficult to intimidate, are willing to be embarrassed.

Andrew Carnegie: I believe the true road to preeminent success in any line is to make yourself master in that line. Be the best, deliver the best.

Hire experience, go for quality people especially when they will be hiring additional people, try to match their skill with the company’s culture, try to find people you have worked with in the past, keep the team as small as possible, focus on money, profit is the goal.

Get good people and let them go to work for you. Don't hamper them, don't nitpick; be supportive and attentive be a mentor and advisor, make them feel free to talk to you whenever your input can be helpful, let them do their jobs.

When I showed up for the first day of work at Gore, Bill Gore shook my hand and said "Why don’t you look around and find something you'd like to do."

Customers want peace of mind. Customers are anxious for someone to take care of problems that are bigger than they can manage. Companies gain lifetime customers by solving their problems for them. Customers also want satisfaction.

Leadership emerges naturally when people attract followers.

Lessons of fast growth companies: All leaders have a crystal clear vision as to where they want to get in the long term, incurable sense of optimism, do everything possible to maintain sense of smallness, market driven, high quality, strong and positive attitude about customer service, strong sense of focus, ability to attract and then keep talented people, exhibit increasing amounts of flexibility, great willingness to share success with employees once positive cash flow develops, offer employees attractive quarters to work, and learn how to listen,

Twenty three publishers rejected a children's book written by an author who called himself Dr. Seuss. The twenty-fourth publisher published it and the book sold six million copies.

Amazon: http://www.amazon.com/exec/obidos/ASIN/0471602493
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